How to perform Factory Reset on Android smartphone?

Care!Performing Factory Reset will erase all data from your devices.

Factory data reset allows users to delete all data stored in the mobile device. You can make backup copies of the data before performing the reset (How do I Backup my data?). Samsung is not responsible for any data loss.

This guide introduces how to reset your mobile device when the device operates normally and when it is not responding. Please follow the steps below for factory data reset.

During Normal Operation

Later Models

(Android version 5.0 or above)

1. Tap Apps > Settings > Backup and reset

   

2. Tap Factory data reset > Reset Device > Erase Everything

                       

 Please be patient as phone resetting takes some time.

Previous Models
(Android version 5.0 or below)

1. Tap Settings > General > Backup and reset > Factory data reset

                                                              

2. Tap Reset device > Delete all

  

With No Response

If you screen is frozen or you could not turn on your phone, we advise you to perform a factory reset using the "Recovery Mode".

1. Press the Volume down + Home + Power buttons at the same time.

 

2. Once the Android recovery mode appears, select: wipe data / factory reset with the volume keys

3. Enter with the power key





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